Waterloo IT


We manage users, desktops, network and servers so you can focus on work.

Experience

Joining National Computers and founding National Online in 1994 then developing the Computer Depot in Waterloo in 2001, we provide traditional HelpDesk and Managed IT to personal, professional and businesses in the Kitchener Waterloo area.   We still build, replace and repair but businesses need proper support, sage advice and real-world technology to run their business.    Reliable operations are paramount for their business and we provide a cost effective solution to fill their Information and Technology requirements.

We Know IT.   We manage desktops, laptops, networks, users, servers and cloudy places.

Business Services 

  • Asset management and provisioning (hardware, software and labour)
  • Break-Fix on demand onsite service & support
  • Scheduled On-Site, maintenance and server support
  • Remote Monitoring & Remote Support
  • On-Call Coverage same business day
  • Infrastructure support (Networking, Servers, Desktops, Services)
  • End to End support and trusted third party (T3P) coordination

 

    Consulting

    • Direct Consulting (project, personnel, life-cycle)
    • GAP / Industry Best Practice analysis
    • remote satellite location support
    • Personal and Professional technical consulting
    • Project: Planning, provisioning, outsourcing
    • Special Order parts procurement
    • Life-Cycle Management Planning
    • Asset allocation and capacity planning
    • HR Awareness, outsourced staff, service and role management

       

    Outsourcing IT provides better performance, increased security and a single source of responsibility.

    Computer Depot | Waterloo IT
    Depot | Remote | On-Site
    Managed IT for Small Business
    1 Call - 519-747-5423


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