Managed Desktop Service

Computer Depot

  • $99.00


Managed Desktop Service

  • 8am to 6pm managed Help Desk Support
    • Help Desk Ticket, Portal and Automation Service
    • Onshore Phone & Remote Support 
    • Service Level Agreement Guarantees
    • Knowledge Base & Automated Reporting
  • 24/7 Microsoft Office 365 Support
  • Priority Depot Rush Service as required
  • Secure Anywhere managed Endpoint Protection
    • Antivirus, Malware, Crypto/Ransomware,
    • Identity and Privacy Shield
    • Web Threat Shield and Filtering
  • Discounted Remote Support & Onsite Labour
  • Managed IT HelpDesk Features
    • Enhanced Desktop Security
    • Remote Support & Control (attended or unattended)
    • Asset Tracking and Inventory
    • Patch and Security Management
    • Automated Monitoring and Reporting
    • Notifications of hardware faults, update failures
    • Efficient & timely support

     

    $9 monthly per device or $99 /year

     

     

    Business Benefits

    • Predictable IT Budget 
    • Discount on billable support hours
    • Priority Service is same or Next Business Day
    • Proactive Client Notifications
    • 3 Year On-Site Warranty on all new Hardware


    Staples offers $109 to $339 for baseline support

    BestBuy Membership starts at $19.99 and their terms

     

    Support • Service • Labour

     

    Managed ---

    Unmanaged

    Depot

    $60

    $120

    Remote

    $60

    n/a

    Onsite

    $90

    $120

    Emergency

    $150

    $210

    Billing increment minimum---------

    ½ hour

    1 hour