Waterloo IT HelpDesk Support Serivce

WaterlooIT  HelpDesk Support Service

Monday to Friday, 9am to 5pm  ⋮  24/7 Premium Support 855-747-5423

We empower teams, safeguard data, and simplify modern IT management with our Managed Users, Desktops, Networks, Servers & Cloudy Places

📑 Technical Support Service

 Depot

 Remote

 Onsite

 

Help Desk Service for small business and professionals

Founded by the Computer Depot in Waterloo (2001), we provide traditional HelpDesk and Managed IT service to personal, professional and businesses in the Kitchener Waterloo area.   Clients need proper attention paid to servers and systems to ensure reliable operations and can feel safe and confidant that our service and support will supplement their IT requirements.

Modern software and deployment Proactive management, continuous monitoring within a practical life cycle provides better reliability performance, manageable costs and delegation of responsibility.

Help Desk and Managed Services provide information and support to computer users, including phone, remote and onsite service.   We managed everything Information Technology (IT) related from planning, deployment to replacement as End of Life cycle moves forward.

Our experienced team of Support Specialists will Consult, Plan, Fulfill, Deploy, Support and Optimize your IT

Waterloo IT Support Specialists provide

  • One-Time, Break-Fix on demand onsite service & support
  • Remote Monitoring & Remote Support
  • On-Call Coverage same business day
  • Monthly, Quarterly, Yearly service offerings
  • Infrastructure support (Networking, Servers, Desktops, Services)
  • End to End support and trusted third party (T3P) coordination 

Consulting with Authority and Experience

No one has more experience, more support, more staff (regionally) or more passion than we do.

  • Direct Consulting (project, personnel, life-cycle)
  • GAP Analysis and industry Best Practice analysis
  • Capacity planning, remote satellite location support
  • Personal and Professional technical consulting
  • Project planning, task and management
  • Special Order parts procurement
  • Life-Cycle Management Planning
  • Asset allocation and provisioning
  • HR Awareness, outsourced staff, service and role management

Outsourcing your personal and business IT provides better performance, manageable costs and delegation of responsibility.

We Know IT.

Monday to Friday, 9am to 5pm  ⋮  24/7 Premium Support 855-747-5423