IT HelpDesk Service

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  • Regular price $120.00


IT HelpDesk Service
519-747-5423

8am to 6pm | Monday to Friday

Users, mangers and IT professionals all love modern computing environments. 

 81% of IT HelpDesk Requests are resolved remotely
 70% of issues are solved in under 15 minutes

 

Managed Desktop
The most productive experience with local applications, cloud security and one call support

Modern Device
3 or 5 year refresh | next day replacements
same day service

Managed
security monitoring | managed updates
24 x 7 emergency support
feature & application updates
remote support by phone & software control

Included
 Webroot SecureAnywhere Endpoint Protection
 Solar Winds Patch & Security Management License 
 Endpoint ID and Asset Tracking
 User and Password Management

Support Charges
 Remote Support | 1st ¼ hour free
 Remote Support | $60 /hour
 On Site Support | $90 /hour
 Premium Support | $150 /hour
 Unmanaged Clients | add 25%

 

    $9 monthly per device or $120 /year per device

    a more comprehensive understanding of our support services