WaterlooIT 🄷 HelpDesk Service

  • Sale
  • Regular price $9.00

WaterlooIT 🄷 HelpDesk Service

8am to 6pm | Monday to Friday

Users, mangers and IT professionals all love modern computing environments. 

🗹 81% of IT HelpDesk Requests are resolved remotely
🗹 70% of issues are solved in under 15 minutes


Managed Desktop
The most productive experience with local applications, cloud security and one call support

Modern Device
3 or 5 year refresh | next day replacements
same day service

security monitoring | managed updates
24 x 7 emergency support
feature & application updates
remote support by phone & software control

 Webroot SecureAnywhere Endpoint Protection
 Solar Winds Patch & Security Management License 
 Endpoint ID and Asset Tracking
 User and Password Management

Support Charges
 Remote Support | 1st ¼ hour free
 Remote Support | $60 /hour
 On Site Support | $90 /hour
 Premium Support | $150 /hour
 Unmanaged Clients | add 25%

    $9 monthly

    Contact sales for a more comprehensive look at our service offering and how we can use IT Placement, modern software and advanced security to improve your IT.