Managed IT Desktop Service

  • Sale
  • Regular price $99.00


Managed IT Desktop Service

  • 8am to 6pm managed Help Desk Support
    • Help Desk Ticket, Portal and Automation Service
    • Onshore Phone & Remote Support 
    • Service Level Agreement Guarantees
    • Knowledge Base & Automated Reporting
  • 24/7 Microsoft Office 365 Support
  • Priority Depot Rush Service as required
  • Secure Anywhere managed Endpoint Protection
    • Antivirus, Malware, Crypto/Ransomware,
    • Identity and Privacy Shield
    • Web Threat Shield and Filtering
  • Discounted Remote Support & Onsite Labour
  • Managed IT HelpDesk Features
    • Enhanced Desktop Security
    • Remote Support & Control (attended or unattended)
    • Asset Tracking and Inventory
    • Patch and Security Management
    • Automated Monitoring and Reporting
    • Notifications of hardware faults, update failures
    • Efficient & timely support

$9 monthly per device or $99 /year

Business Benefits

  • Predictable IT Budget 
  • Discount on billable support hours
  • Priority Service is same or Next Business Day
  • Proactive Client Notifications
  • 3 Year On-Site Warranty on all new Hardware


Staples offers $109 to $339 for baseline support

BestBuy Membership starts at $19.99 and their terms

 

Support • Service • Labour

 

Managed ---

Unmanaged

Depot

$60

$120

Remote

$60

n/a

Onsite

$90

$120

Emergency

$150

$210

Billing increment min---------

½ hour

1 hour