WaterlooIT 🄷 HelpDesk Service

  • Sale
  • Regular price $9.00


WaterlooIT 🄷 HelpDesk Service
519-747-5423

8am to 5pm | Monday to Friday | helpdesk.csdepot.com

Users, mangers and IT professionals all love modern computing environments. 

🗹 81% of IT HelpDesk Requests are resolved remotely
🗹 70% of issues are solved in under 15 minutes

 

Managed Desktop
The most productive experience with local applications, cloud security and one call support

Modern Device

  • 3 or 5 year refresh | next day replacements
  • same day service

 

Managed

  • security monitoring | managed updates
  • 24 x 7 emergency support
  • feature & application updates
  • remote support by phone & software control

Included

  • Webroot SecureAnywhere Endpoint Protection
  • Solar Winds Patch & Security Management License 
  • Endpoint ID and Asset Tracking
  • User and Password Management

Support Charges
  • Remote Support | 1st ¼ hour free
  • Remote Support | $60 /hour
  • On Site Support | $90 /hour
  • Premium Support | $150 /hour
  • Unmanaged Clients | add 25%

Contact sales for a more comprehensive look at our service offering and how we can use IT Placement, modern software and advanced security to improve your IT.